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Help Talk to an engineer

Olympus

Help Center Your users find the answer before they call you.

On every screen: suggested articles for where the user is, a question to the assistant, and if that is not enough, a support request with a live conversation.

Request a demo Back to Olympus
Help Center

What you gain

  • The right help on the right screen

    Each article appears exactly where it is needed, only to the users allowed to see it.

  • AI that does not invent

    The assistant answers only from your articles. If it has no answer, it suggests a support request.

  • Tickets with a conversation

    Users follow their own requests, your team answers from one place, with email and in-app notifications.

How it works

  1. 01

    Write the articles

    Start from ready examples and add your own.

  2. 02

    Switch it on

    Test questions yourself before opening it to users.

  3. 03

    Answer requests

    Follow every request by status, from new to closed.

FAQ

Is this the same as the AI Builder?
No. The AI Builder builds the application. The Help Center assistant helps the application's users and never changes anything.

Can I turn it off?
Yes. It is off by default and enabled separately for administrators and users.

More about Olympus

See Olympus in action.

A 45-minute demo built around your own scenario. By the end you will have a first application in your hands.

Book a demo Read the help centre