Where my data is stored and how to get a copy

Cloud platforms (Olympus, Aelius, ErganiNow, DMS, Business All-in-One)

• Hosted in a datacenter in the European Union.
• Daily backups of the database and files.
• iOLABS acts as data processor; the data belongs to your business.
• Export: every platform exports Excel/CSV from its lists. For a full database copy, ask support; it is delivered as an encrypted file.

Apps (Pockytap, Organizer)

• Data is stored on your device first.
• With an account, it syncs encrypted to our EU servers.
• Export to CSV from Settings. Delete account and data from Settings → Account → Delete.

Automation systems (iConcrete, iAsphalt, iCement)

• The production database lives on your plant computer.
• The system backs up automatically at regular intervals; you can also take a manual backup from the Settings menu.
• Automations Cloud reads the database read-only.

Not what you were looking for? Technical support team, led by Konstantinos Ntalaperas, +30 690 780 0984, or open a support request.